Head of Re-engineering (VP)

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Ref #: LG-001
Location: Dubai, United Arab Emirates
Salary: £ Negotiable
Sector: Power & Energy  
Type: Permanent

Job Purpose:

  • The Head of Re-engineering is responsible for driving business value through re-engineering of processes, re-engineering of experiences and digital transformation across the bank. This includes the effective use of lean six sigma methods, and the effective use of intelligent automation technologies like BPM, Robotics, Machine Learning, Artificial Intelligence, NLP and Cognitive Computing in delivering a differentiated customer experience.
  • The incumbent is a key part of any transformation engagement undertaken by the team. The individual plays a leadership role in identifying key initiatives as per the strategic direction set up by Group ExCo. The individual will have the responsibility of guiding diagnostic, prioritization, sizing and implementation effort with the teams on the ground with tangible outcomes.
  • The incumbent will coach and develop the teams working with him/her and managing stakeholders expectations by aligning on outcomes necessary for overall functional and group aspirations.


  • Bachelors degree qualification from university
  • Related certifications in process improvement (Black Belt, Green Belt, etc.)
  • Team management experience at least 8-20
  • Consulting experience is essential
  • Banking re-engineering experience is essential
  • Design experience such as service design and an appreciation for design thinking will be an added bonus as this role will also need to collaborate with the Group Head of Design
  • Quantitative analysis
  • Problem solving skills
  • Synthesis skills
  • Good stakeholder management

Behavioral Competencies:

  • Good team player
  • Collaborative
  • Can-do attitude
  • A person who makes things happen

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